Why would anyone use the services of an insurance broker? Watch the following video where we will compare the benefits of using an insurance broker versus sourcing your insurance requirement directly with an insurer.
Insurance Broker Direct insurance IMPARTIALITY – a Broker is not biased towards or against any particular insurer. Cannot offer impartiality – a Direct operation can only offer the products of their own operation and so are biased in their approach CHOICE – a Broker has full access to various products within the insurance marketplace and can therefore offer the consumer choice Cannot offer choice – the Direct operation can only sell their own products which does not offer choice to the consumer PERSONAL TOUCH – a Broker will take time out to assess and understand the needs of the consumer and offer advice on risks to be insured Call centre staff or Direct operation staff will also assess the consumer’s needs but can still only offer their own products to the consumer which may not suit his/her needs as well as another company’s product may. PRODUCT RANGE – A Broker has access to a variety of companies products and so can compare and contrast different offerings of different companies in order to advise the consumer of the policy most suited to their needs A Direct operation will have products on offer also but they will only be their own products and as such the consumer is not getting a full picture of what is on offer in the marketplace REASONS WHY – a Broker will offer a consumer a “reasons why” document outlining all the options available to him/her and the reason why the broker is advising one policy and provider over another A Direct operation can only provide “reasons why” on their own products and can therefore only advise on their own products. The consumer may therefore feel they have the right advice he/she can get and as a result not “shop around” as advised by the Financial Regulator. MOST COMPETITIVE PRICE – a Broker will find the most competitive price for the most appropriate product in the market to suit the consumer. The Direct operation can only provide a single price for a specific product and not be able to tailor the cover to the consumers specific needs. MARKET SERVICE STANDARDS – a Broker knows the market and has service agreements with the Product Producers to ensure they provide quality service for the Consumer. A Direct outlet can only sell it’s own service or it’s Product Producers service CLAIMS – In this most important area of all which deals with the key reason for the purchase of the product in the first instance. A Broker will guide the Customer through the claims process and effectively manage the claim on the client’s behalf, taking away the burden and stress of claims handling from the Consumer. When dealing with a Direct operation a customer must handle the claims process themselves, a process that often leaves clients bewildered and confused and at a disadvantage to negotiate settlements and conflicts that may arise
As your insurance broker we also save you time which means you can focus on what’s important to you, running the operations of your business. As they say time is money.